🔏 988win Privacy Policy

988win collects the following categories of personal data in connection with the operation of its platform and the provision of its services:

1. Identity Data: Full name, date of birth, gender, and copies of identity documents (such as CNIC, passport, or driving licence) provided during Know Your Customer (KYC) verification.
2. Contact Data: Mobile phone number (used as the primary account identifier), email address (where provided), and city of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi, or Faisalabad).
3. Financial Data: Payment method details including JazzCash wallet numbers, Easypaisa account references, and bank account information (HBL, UBL, Meezan Bank, Bank Alfalah) required to process deposits and withdrawals. 988win does not store full card or banking credentials — these are processed by our licensed payment partners.
4. Transaction Data: Records of all deposits, withdrawals, wagers placed, games played, bonuses claimed, and associated amounts in PKR.
5. Technical Data: IP address, device type, operating system, browser type, screen resolution, session duration, and other technical identifiers generated when you access 988win.
6. Usage Data: Information about how you navigate the platform — pages visited, games opened, betting markets accessed, time spent in sessions, and features used.
7. Communications Data: Records of your interactions with the 988win customer support team, including support chat transcripts and email correspondence.
8. Responsible Gaming Data: Records of deposit limits set, self-exclusion requests made, cooling-off periods applied, and any responsible gaming interventions on your account.

1. Directly from you when you register an account on 988win, complete KYC verification, make a deposit or withdrawal, contact customer support, or claim a promotion.
2. Automatically through cookies, session tokens, and analytics tools as you use the 988win platform. See Section 7 for details on cookies.
3. From payment providers such as JazzCash, Easypaisa, and partner banks, who share transaction confirmation data with 988win for the purpose of processing and verifying payments.
4. From identity verification services used to verify the authenticity of documents submitted during KYC processes, including cross-referencing national identity data where applicable.
5. From fraud prevention services that flag patterns of behaviour associated with identity fraud, money laundering, or multi-accounting.

988win processes your personal data for the following purposes:

988win will not use your data for purposes incompatible with those listed above without obtaining your prior consent.

1. Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT processing partners receive the minimum data necessary to complete payment transactions.
2. Identity verification providers: KYC and age verification partners receive identity document data to verify user authenticity in accordance with our compliance obligations.
3. Fraud prevention and AML services: Third-party services may receive limited identity and transaction data to assess fraud risk and flag suspicious activity patterns.
4. Game software providers: Casino game studios may receive anonymised session and gameplay data for technical performance and certification purposes. No personally identifiable information is shared with game providers beyond what is technically necessary.
5. Regulatory and law enforcement authorities: 988win will disclose personal data to competent authorities where required by applicable law, including in response to valid legal process or regulatory requests.
6. Business transfers: In the event of a merger, acquisition, or sale of all or part of the 988win business, personal data may be transferred as part of that transaction. Affected users will be notified in advance where practicable.

988win does not sell, rent, or trade your personal information to unaffiliated third parties for their own commercial marketing purposes.

1. All personal data collected by 988win is stored on servers that implement industry-standard security measures including encryption at rest, access controls, and regular security audits.
2. Data transmitted between your device and the 988win platform is encrypted using TLS/SSL protocols. The padlock icon in your browser address bar indicates an active encrypted connection.
3. Access to personal data within 988win's internal systems is restricted on a need-to-know basis. Staff with access to personal data are subject to confidentiality obligations.
4. Notwithstanding the above, no data transmission or storage system can be guaranteed to be 100% secure. 988win cannot accept liability for unauthorised access resulting from factors outside our reasonable control, including user negligence such as sharing account credentials.

1. 988win retains personal data for as long as your account remains active and for a period thereafter as required by applicable law, compliance obligations, and legitimate business purposes.
2. Financial and transaction records are typically retained for a minimum of five years following the last transaction, in compliance with anti-money laundering record-keeping requirements.
3. Identity verification documents are retained for the period required by applicable regulations and are securely deleted when no longer required.
4. Support communications are retained for a minimum of two years from the date of the last interaction to enable quality assurance and dispute resolution.
5. When data is no longer required for the purposes for which it was collected, 988win will securely delete or anonymise it.

1. 988win uses cookies and similar tracking technologies to operate the platform, remember your session, and understand how users navigate the site. Cookies are small text files stored on your device by your browser.
2. Essential cookies are required for the platform to function. They maintain your logged-in session, remember your language preferences, and ensure the casino and betting interfaces operate correctly. These cannot be disabled without affecting platform functionality.
3. Analytics cookies collect anonymised data about how users interact with 988win — which pages are most visited, how long sessions last, and which features are used most frequently. This data is used to improve the platform experience.
4. Preference cookies remember choices you make on the platform, such as game filter settings, display preferences, and deposit limit selections.
5. You may manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 988win but may affect certain convenience features.

As a user of 988win, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data 988win holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations (see Section 6).
• Right to restriction: You may request that we restrict the processing of your data in certain circumstances.
• Right to object: You may object to processing carried out on the basis of legitimate interests, including profiling for marketing purposes.
• Right to withdraw consent: Where processing is based on consent (e.g., promotional communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, and machine-readable format.

To exercise any of the above rights, please contact 988win at [email protected]. We will respond within a reasonable timeframe. Identity verification may be required before processing certain requests.

1. 988win does not knowingly collect personal data from individuals under the age of 18. The platform is strictly intended for adults of legal gambling age.
2. If 988win discovers that a user is under 18, the account will be immediately closed, all funds will be returned to the originating payment source, and any winnings will be voided.
3. If you are a parent or guardian and believe a minor has registered on 988win, please contact us immediately at [email protected] with the relevant account details.

1. 988win may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. The "Last updated" date at the top of this page reflects the most recent revision.
2. Material changes will be communicated to registered users via the contact details on their account. Continued use of the platform following notice of a material change constitutes acceptance of the revised Policy.
3. We encourage you to review this page periodically, particularly if you are concerned about how your personal data is being handled.

For any questions, requests, or complaints relating to this Privacy Policy or the handling of your personal data by 988win, please contact our support team. All privacy-related inquiries are handled in English and responded to within a reasonable timeframe.

Email: [email protected]

Note: This email address is displayed as plain text only and is not a clickable link. Please copy it manually into your email client to contact us.